Delivery Information

DELIVERY CHARGES

Once your order and postal details have been imputed, the postal charges will be displayed, We at Feedsforyou have chosen to offer a realistic price for our products then charge for the postage on the weight you have ordered, for example 28kg will go in 1 large parcel, we feel this is a fairer way to operate instead of elevating the prices of all products instead of elevating all our products.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?
We aim to deliver your order(s) as soon as possible. We always advise that delivery should be made within 3-4 working days of ordering. Please allow extra time when ordering around peak times of year and Bank Holidays as delays may result.

CAN I TRACK MY ORDER?

Once you place your order, you will receive a dispatch confirmation e mail with the tracking details on, you can log-in into the relevant providers web site to track your order. If during checkout you provide your mobile number, you should receive regular updates regarding the status of your delivery. * Please note that a small number of orders are dispatched by post or another courier, so on these occasions courier tracking is not available.

COURIERS WE USE
Royal Mail ( under 2kg), Hermes, Parcel Force and UK Mail.

DURING FOR YOUR DELIVERY PROCESS
When you place your order, you are able to leave delivery instruction for our couriers if you know that you will be unable to take delivery. Furthermore, after listening to our customers, we have also asked our couriers to leave goods in a safe place, or with a neighbour, if you do not leave delivery instructions, but are unable to take delivery. This means that rather than our couriers trying to deliver on another day, they will instead leave the goods in a safe place, or with a neighbour, and then drop a card through the letterbox, advising where the goods have been left. This helps to prevent our customers from having reschedule another delivery or having to drive to their nearest courier depot to retrieve their order.
If you are at home to sign for a delivery, then by signing for the goods means you are accepting they have been delivered in good condition. Please check the number of parcels you are signing for and if in doubt note the number of parcels received alongside your signature. We will not be held responsible for any goods signed for but not received.
Should the outer packaging be breached or the contents of a parcel appear to be damaged, REFUSE the effected parcel. It is not necessary to refuse the whole delivery.
If you sign for your delivery without checking or it is left without a signature and the contents are found to be damaged, we must be notified within 24 hours of delivery; and photographic evidence supplied of the inner and outer package BEFORE we can consider any replacements / refunds. We strongly suggest opening our outer packaging to check the contents on receipt.

NOTIFICATION OF SHORTAGES ON A DELIVERY:
Any shortages must be reported within 24 hours of delivery.

DELIVERY SCHEDULE
Deliveries are made within 3 – 5 working days from ordering, if ordered at the weekend or on a bank holiday, we aim to dispatch your order on the first or second next available working day. Please allow extra time for delivery during and after public holidays.

INTERNATIONAL DELIVERY (NON-UK)
Unfortunately, we don’t offer delivery to non-UK addresses at this time.

CLICK AND COLLECT ORDERS

Please bring along the following when collecting your order:
Order number
Card used (if applicable)
Photo ID